Refund Policy

At Tetra, we strive to ensure the utmost satisfaction of our customers. However, we understand that circumstances may arise where a refund is necessary. Please review our refund policy below:

Subscription Services:
- All subscription fees are non-refundable once paid.
- Subscribers have the option to cancel their subscriptions at any time, but Tetra does not provide refunds for any unused portion of the subscription period.

Refunds for Technical Issues:
- In the event of technical issues or service interruptions that significantly impact the user experience, Tetra may, at its discretion, offer partial or full refunds to affected subscribers.
- Refund requests due to technical issues must be submitted within a reasonable timeframe, accompanied by relevant details and evidence of the issue.

Refunds for Dissatisfaction:
- Tetra strives to provide high-quality services and resources to our subscribers. If a subscriber is dissatisfied with our services for any reason, they may request a refund within [2] days and no later than [7] days of the initial payment.
- Refund requests for dissatisfaction must be accompanied by a detailed explanation of the reason for the request.
- It's important to note that while these refund options exist, they are exceptions to the general policy that subscription fees are non-refundable once paid.

Processing of Refunds:
- Refunds will be processed within [2] business days of approval.
- Refunds will be issued to the original payment method used for the purchase.
- Tetra reserves the right to withhold or deny refunds in cases where the refund policy is abused or fraudulent activity is suspected.

Contact Us:
- If you have any questions or concerns regarding our refund policy, please contact us at [Info.tetrapartners@gmail.com].